jebaz Privacy Policy

While using the jebaz platform, we may collect various types of information from you. This information helps us improve our service quality and provide you with a safe and better experience.

1.1 Personally Identifiable Information

During account registration, we collect the following information from you:

• Full name and date of birth (for age verification — minimum age 21)
• Mobile number and email address
• National ID card or passport details (for identity verification)
• Banking and payment information (bKash, Nagad, Rocket, or bank account number)

1.2 Automatically Collected Information

When you visit our website, the following information may be collected automatically:

• IP address and device type
• Browser and operating system information
• Time and duration of visits to the website
• Cookie and session data

We use the information we collect from you for the following purposes:

2.1 Service Delivery and Operations

• To create and manage your account
• To process deposit and withdrawal transactions
• To manage gaming activity and maintain records
• To verify your identity and age

2.2 Security and Legal Compliance

• To prevent fraud and illegal activity
• To comply with anti-money laundering (AML) regulations
• To ensure responsible gaming and impose limits where necessary
• To meet applicable legal and regulatory requirements

2.3 Customer Support and Communication

• To assist you via live chat and email
• To notify you of important account or service changes
• To send information about promotional offers and bonuses (with your consent)

jebaz applies industry-standard security measures to protect your personal information. We use SSL encryption technology to keep all data exchanged between you and our servers secure.

3.1 Technical Security Measures

• 256-bit SSL encryption applied to all connections
• Payment information stored in encrypted form
• Regular security audits and vulnerability testing
• Firewall and anti-intrusion systems to prevent unauthorized access

3.2 Data Retention Period

Your information will be retained for as long as your account is active and for as long as necessary after account closure to meet applicable legal and regulatory obligations. Financial transaction records are generally retained for an extended period.

jebaz does not sell your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Permitted Data Sharing

• Payment Processors: Necessary information is shared with the relevant institutions to process transactions via bKash, Nagad, Rocket, and bank transfers.
• Identity Verification Services: With authorized third parties for verifying your age and identity.
• Law Enforcement Agencies: At the request of government authorities under a court order or valid legal requirement.
• Technology Partners: Service providers who assist in operating the platform, who are required to comply with our privacy standards.

4.2 International Data Transfers

In some cases, your information may be stored or processed on servers located outside Bangladesh. In such cases, appropriate protections are ensured in accordance with the data protection laws of the relevant country.

Our website uses cookies and similar tracking technologies. These help improve your browsing experience and ensure the functionality of the site.

5.1 Types of Cookies

• Essential Cookies: Essential for login sessions and security; these cannot be disabled.
• Performance Cookies: Help analyze site usage, which is used to improve our service.
• Preference Cookies: Remember your language and site preferences.

5.2 Cookie Controls

You can control or reject most cookies through your browser settings. However, disabling essential cookies may cause some features of the site to not work properly.

As a registered user of jebaz, you have certain important rights regarding your own information:

6.1 Right to Access and Correct Information

• The right to know what information we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of information under certain circumstances
• The right to request to opt out of promotional communications

6.2 How to Exercise Your Rights

To exercise any of the above rights, please contact us via live chat or email. We will take appropriate action after verifying your request.

Please note, however, that due to legal and regulatory obligations, it may not be possible for us to delete or withhold certain information.

jebaz is a platform for users aged 21 and above only. We do not intentionally collect any information from minors. We follow an age verification process at the time of registration.

If we become aware that a person under the age of 21 has opened an account, we will immediately close that account and delete the associated information.

We use information related to your gaming behavior to ensure responsible gaming. This includes:

• Analyzing gaming patterns to identify addiction risk
• Setting deposit and betting limits at your request or when necessary
• Using data to implement self-exclusion features
• Providing responsible gaming guidelines

To learn more about responsible gaming, visit our Responsible Gaming page.

In the event of a data security breach, jebaz will take the following steps:

• An investigation will be launched as soon as the breach is identified.
• Affected users will be notified as quickly as possible.
• Necessary steps will be taken to mitigate damage and prevent recurrence in the future.
• Relevant authorities will be notified as required by applicable law.

jebaz reserves the right to update or change this Privacy Policy at any time. If any significant changes are made, we will:

• Update the "Last Updated" date at the top of the page.
• Notify you via your registered email or through live chat.
• May display a notification on the platform.

Continued use of the site after changes will be taken to mean that you have accepted the updated policy. We therefore recommend visiting this page regularly.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

• Live Chat: 24/7 live chat support is available from any page on the site.
• Email: [email protected]

We are committed to processing your request as quickly as possible and providing an appropriate resolution. Our support team provides service in Bengali.

This Privacy Policy has been drafted in accordance with applicable international data protection standards and regulations related to digital security. For any dispute or interpretation arising from this Policy, we prioritize resolution through dialogue.

If you believe we have failed to protect your information, please inform us directly first. We will sincerely try to resolve the issue.